Blackfuel Status - Notice history

This incident is resolved. The inference API, the console, the MCP endpoints, and documentation have been operating normally since recovery completed, confirmed stable across our monitoring window. Thank you for your patience.

Embeddings are now restored. All services — both text generation and embeddings models, the console, the MCP endpoints, and documentation — are serving normally. We are continuing to monitor for stability before marking this incident resolved.

Next update once we confirm sustained stability.

Text generation is restored, and the console, MCP endpoints, and documentation are back online. Our embeddings model remains unavailable, so embeddings requests are still failing. We are working to restore it and monitoring the recovered services for stability.

Next update within 30 minutes.

The outage was caused by an internal infrastructure change that took our services offline. We have identified the cause and are restoring all affected services — the inference API, the console, the MCP endpoints, and documentation. Recovery is in progress.

We're sorry for the disruption. Next update within 30 minutes.

We are investigating a major outage affecting all customer-facing services. The inference API, the console, the MCP endpoints, and our documentation are currently unreachable, and requests are failing. Our engineers are actively working to restore service.

Next update within 30 minutes.

This incident is resolved. The API and Console have been fully operational and stable since 16:55 CEST. The earlier disruption was caused by an internal operational error that we've since corrected.

We're sorry for the disruption and thank you for your patience.

The API and Console are fully operational again, and we're monitoring for stability.

We'll confirm full resolution once stability holds.

The API is now serving most models normally. A subset of models is still being brought back online and may return errors in the meantime — we're actively restoring them.

We'll post the next update by 17:30 CEST.

The Console is back online and accessible. The API remains unavailable, and we are continuing to restore it as quickly as possible.

All Fuel services — the API and the Console — are currently down. We've identified the cause and are working to restore service as quickly as possible.

We're sorry for the disruption. We'll post the next update by 17:00 CEST.

The issue has been fully resolved and we've verified that customer portal sign-in is working consistently for all users. We're following up with our identity provider on the underlying cause and improving our monitoring to detect any recurrence quickly.