Blackfuel Status - Errors on EU-region DeepSeek-V4-Flash requests – Incident details

Experiencing minor outage

Errors on EU-region DeepSeek-V4-Flash requests

Resolved
Major outage
Started 2 days agoLasted about 2 hours
Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update
    Requests to DeepSeek-V4-Flash in our EU region are completing normally again. We are monitoring to confirm stability.
  • Monitoring
    UTC
    Monitoring
    Service has been restored for the affected EU-region DeepSeek-V4-Flash and Gemma model requests. We are monitoring to confirm stability before closing this incident.
  • Update
    UTC
    Update
    Requests to the Gemma 4 31B model are completing normally again. Requests to DeepSeek-V4-Flash in our EU region are still failing; we are restoring service and will post an update as soon as requests are completing.
  • Identified
    UTC
    Identified
    Requests to the Gemma 4 31B model (all regions) and to DeepSeek-V4-Flash in our EU region are failing. The cause is an unplanned maintenance event at one of our infrastructure providers affecting the hardware serving these models; we are restoring service and will post an update as soon as requests are completing.
  • Investigating
    UTC
    Investigating
    We are investigating failures affecting inference API requests to the DeepSeek-V4-Flash and Gemma (gemma-4-31B) models in our EU region. Requests to these models in the EU region may be failing or returning errors. We are actively working to restore normal service and will post another update as soon as we have more information.